rysiek and Michał "czesiek" Czyżewski
FLOSS seems to be a natural choice for NGOs and not formalized entities (groups of activists, etc) -- evading vendor lock-in, harder to place a back-door, community support, and no licensing costs. And yet many NGOs continue to use closed-source software, even in areas where FLOSS tools are available and considered stable. Reasons are many; one of them can be tracked to papercuts -- small, annoying quirks and imperfections making FLOSS awkward, hard, or impossible to use in a given setting.
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